Refund policy

To make a return, only items returned within 28 days after delivery, in new condition and in their original packaging, accompanied by the "Return Request" properly filled out will be accepted.

We do not generally offer regular exchanges on our website. If you need a different size or style, you will need to place a new order on our e-commerce platform. To avoid this, please carefully review the product size charts before making your purchase.

If necessary, you can return your item directly by emailing us at: contact@destinyecoshoes.com

Please indicate the reason for the return and wait for further instructions on how to proceed with shipping.